Excessive latency can cause bottlenecks which prevent data from filling the network pipe, resulting in a decrease in bandwidth.
The impact of latency on network bandwidth can be temporary and last for only a few seconds or more constant depending on the source of the delays.
In order to check for latency and measure the time delay your system is experiencing, please run the below test.
Click on Start Menu
At the search field type in cmd and press enter.
At the command prompt type in ping lmsnl.ihrdc.com as seen below:
Capture a screenshot and email to email@example.com
Also run the ping video.ihrdc.com capture and email.